At 99phl, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and how we keep it safe. We encourage all 99phl members to read this document carefully.
Last Updated: January 1, 2026These cards highlight the key points of the 99phl Privacy Policy. Please read the full policy below for complete details.
We collect information you provide during registration (name, date of birth, address, email), payment details, gameplay activity, device and browser data, and communications with our support team.
Your data is used to operate your account, process transactions, verify your identity, deliver personalized promotions, comply with legal obligations, and improve the 99phl platform experience.
We do not sell your personal data. We share it only with trusted service providers (payment processors, KYC partners), regulatory authorities as required by law, and within the 99phl group of companies.
99phl uses industry-standard encryption, secure servers, access controls, and regular security audits to protect your personal data from unauthorized access, disclosure, or misuse.
You have the right to access, correct, or request deletion of your personal data. You may also object to certain processing activities or request data portability, subject to applicable Philippine law.
99phl uses cookies and similar technologies to keep you logged in, remember your preferences, analyze platform usage, and deliver relevant promotional content. You can manage cookie preferences in your browser settings.
99phl does not sell your personal data to third parties. Your information is used solely to operate and improve your 99phl experience.
99phl ("the Company," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who use the 99phl website, platform, and related services (collectively, the "Services"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you interact with 99phl.
This Privacy Policy applies to all registered members, visitors to the 99phl website, and any other individuals whose personal data we process in connection with the Services. By registering for a 99phl account or using the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy should be read together with the 99phl Terms & Conditions, which govern your use of the Services. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.
Note: If you do not agree with this Privacy Policy, you must not use the 99phl Services. If you have questions about how we handle your data, please contact us using the details in Section 15.
For the purposes of applicable data protection legislation, 99phl is the data controller responsible for your personal data collected through the Services. As data controller, 99phl determines the purposes and means of processing your personal information.
99phl operates in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. We are committed to upholding the rights of data subjects as provided under Philippine law.
When you register for a 99phl account or use our Services, you may provide us with the following categories of personal information:
When you access and use the 99phl platform, we automatically collect certain technical and usage data, including:
We may receive personal information about you from third parties in certain circumstances, including:
99phl uses your personal data for the following purposes:
99phl processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
99phl does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:
Some of 99phl's service providers and group companies may be located outside the Philippines. Where your personal data is transferred to recipients in other countries, 99phl takes appropriate steps to ensure that such transfers are conducted in accordance with applicable data protection law and that your data receives an adequate level of protection.
These steps may include entering into data transfer agreements incorporating standard contractual clauses approved by the National Privacy Commission of the Philippines, or relying on other lawful transfer mechanisms. If you would like more information about international data transfers, please contact us using the details in Section 15.
99phl retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements. The specific retention period applicable to your data depends on the type of data and the purpose for which it is processed.
As a general principle, 99phl retains account and transaction records for a minimum of five (5) years following account closure, in accordance with applicable AML and regulatory requirements. After the applicable retention period expires, your personal data will be securely deleted or anonymized.
Even after you close your 99phl account, we may be required to retain certain personal data to comply with our legal obligations. We will inform you of applicable retention periods upon request.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website operators. 99phl uses cookies and similar technologies (such as web beacons and local storage) on its platform.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may affect the functionality of the 99phl platform and prevent you from accessing certain features. For more information on managing cookies, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 of the Philippines and its implementing rules, you have the following rights in relation to your personal data held by 99phl:
To exercise any of these rights, please contact 99phl using the details provided in Section 15. We will respond to your request within thirty (30) days. We may need to verify your identity before processing your request.
The 99phl Services are strictly intended for individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered for a 99phl account or provided us with personal data, please contact us immediately using the details in Section 15 so that we can take appropriate action.
99phl takes the security of your personal data seriously. We implement a range of technical and organizational measures designed to protect your data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While we take all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the National Privacy Commission as required by applicable law.
Your Role in Security: You are responsible for keeping your 99phl account credentials confidential. Never share your password with anyone. 99phl will never ask for your password via email or chat.
The 99phl platform may contain links to third-party websites or services. This Privacy Policy applies only to the 99phl platform and does not cover the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. 99phl is not responsible for the privacy practices or content of third-party websites.
99phl reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered members via email or a prominent notice on the 99phl platform, and update the "Last Updated" date at the top of this page. The revised Privacy Policy will take effect on the date specified in the notice.
Your continued use of the 99phl Services following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Privacy Policy, you must cease using the Services and close your account.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the 99phl Data Privacy team:
Email: [email protected]
General Support: [email protected]
Website: 99phl.org
This Privacy Policy was last updated on January 1, 2026. We aim to respond to all data privacy inquiries within 30 days of receipt.
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